In 2000 Shionogi established “Shionogi Quality Policy” as its standard and has so far endeavored to elevate the total quality of corporate operations as well as the product quality.

In 2004 Shionogi also established “Action Guidelines” and included therein the operation standards described in “Shionogi Quality Policy” as concrete Values to reinforce the quality of operations.

In 2005 the Pharmaceutical Affairs Law was extensively amended and reinforcement of quality assurance, safety management and stable supply has been required. Consequently, pursuit of product quality, customer satisfaction and appropriate use of medicine has been more and more important for the marketing authorization holder.

Recently new guidelines such as ICH-Q10 have been issued globally regarding the product quality, and corporation managers’ commitment is required through establishment of pharmaceutical quality system, management review etc.

Under those circumstances and at the commencement of the Third Medium-Term Business Plan, Shionogi has abolished “Shionogi Quality Policy”, changed it into what is currently needed and established “Shionogi Product Policy” as an important guide for Shionogi Products.

Shionogi Product Policy

In order to provide the highest quality of medicine essential for protection of the health of people, the entire quality of activities relating to the products must be superior. To this end, Shionogi hereby establishes the Shionogi Product Policy and executes it.

(Pursuit of Product Quality)

In order to contribute to the enhancement of people’s health and medical treatment, Shionogi continuously pursues globally acceptable and excellent product quality based on sound science, throughout the stages from research and development to manufacturing and sales.

(Customer Satisfaction)

Shionogi considers what is needed by customers such as patients and gives them reassurance by steadily supplying medicine that is reliable.

(Appropriate Use)

By providing accurate information, Shionogi promotes appropriate use of Shionogi products.

To realize the above,

(Assurance of Reliability)

Shionogi shall aim to provide superior products, always operate based on virtuous moral standards, and comply with laws and regulations.
Shionogi shall reinforce risk management from a long-term viewpoint and assume the social accountability as a pharmaceutical corporation.
Shionogi shall be supportive of environmental protection and promote activities friendly to the earth.
Shionogi shall confirm that all operations related to the product are appropriate, and that the reliability of Shionogi products is assured.

(Management Resources)

Shionogi shall appropriately distribute management resources, and construct and maintain a system necessary for this purpose.

(Established on November 1, 2010)